Payments and withdrawals

Goldex supports a wide range of deposit methods with no fees. The minimum deposit for most methods is 20 € and is processed immediately.

In addition to classic payment methods such as bank transfer and credit cards, Goldex also accepts e-wallets and cryptocurrencies. The choice depends on your preferred payment method and your region.

Goldex accepts multiple leading cryptocurrencies for deposits and withdrawals with no fees. Transactions are processed immediately. There are no limits on cryptocurrencies, making Goldex an attractive option for larger transactions.

Please note that minimum amounts vary for each cryptocurrency. You will find the exact amounts in the table below.

Goldex processes withdrawals immediately, with the overall process taking up to 24 hours. Withdrawals are free and can be made to the same method you deposited from.

The following limits apply to withdrawals: daily 5.000 €, weekly 15.000 € and monthly 30.000 €. The minimum withdrawal is usually 20 € (for crypto 0,01 USDT for USDT).

• Withdrawals are initiated immediately and completed within 24 hours
• No withdrawal fees
• Daily withdrawal limit: 5.000€
• Weekly withdrawal limit: 15.000 €
• Monthly withdrawal limit: 30.000 €
• Minimum withdrawal: 20 € (or crypto equivalent)
• Cryptocurrencies are preferred as there are no limits

Goldex requires account verification (KYC – Know Your Customer) for all accounts. This is a regulatory requirement and serves to protect against fraud and money laundering. Verification is usually quick, but can take up to 24 hours.

Your data is protected with 128-bit SSL encryption and PGP protocol. Provide your genuine and complete information, as false information may result in account closure.

• Account verification is required to process withdrawals
• Prepare valid documents (ID, passport, proof of address)
• Verification usually takes up to 24 hours
• All personal data is encrypted
• Always use your actual data

If you are dealing with deposits or withdrawals at Goldex and details are unclear, check the following points in your account area or contact support.

Goldex provides accurate information on payment methods, limits and processing times in your account area. The 24/7 customer support can assist with specific questions about your transaction.

• Verify that your payment method is accepted by Goldex in your region
• Note the minimum and maximum amounts for your chosen method
• Check the current processing time in the payment methods table
• Ensure your account is verified before initiating a withdrawal
• Check your remaining limits (daily, weekly, monthly)
• Contact support if a transaction takes longer than the stated time